“2013 will be remember as the year that online went mobile” according to USA Today. Cyber Monday in the USA has recently been described as one where mobile finally took as the preferred shopping method for people using online. Shopping preferences have changed with some retailers reporting mobile devices accounting for over half of sales.[…]
The Reserve Bank of Australia has kept interest rates on hold at 2.50%. This is the last cash rate decision for the 2013 year. Most economists expected interest rates to be unchanged for the Christmas break. The Reserve Bank noted many items in its statement on Monetary Policy. Of note was the Reserve Bank’s statement[…]
Banking Day reported yesterday about ANZ’s increasing moves into the mobile digital space. ANZ pioneered much of the innovation in mobile banking technology in Australia in 2010 with their “Go Money” app. This app is well regarded and received a good report when reviewed again many of its peers in a recent review. It was[…]
Digital disruption is coming to banking, the only question is when. Canada recently had one of its telco apply for for a credit card licence and it was recently approved.
I’ve spoken before about the rise of mobile technology, but it never hurts to raise the subject again. Mobile technology and sales, whether you be the seller or the buyer is only going to increase. It make complete sense this would be case and follows basic sales teaching perfectly. Mobile devices are where the customer[…]
Hands up for those who have read something about digital disruption in the last week. Thought so. Digital disruption is now a ubiquitous term, you read about it all the time. You read about it so much it is almost dismissed. Dismissing digital disruption has cost retail in Australia enormously. Most large retailers were very[…]
In a recent blog post I raised research that indicated greater use of technology would yield improved financial results. Commonwealth Bank in Australia has recently announced record profit. Commonwealth Bank and its subsidiary ASB are regular “first users” of technology in the financial services space in both Australia and New Zealand. As if to highlight that[…]
The Reserve Bank of Australia left Australian official interest rates unchanged today. The rate is currently steady at 2.5%. Of note in the announcement made just prior to the running of the Melbourne Cup was the relatively weak level of public spending. The Reserve Bank feels this was not going to change short term. Additionally,[…]
UX (user experience) is core when designing and developing digital tools and calculators for clients. Increasingly clients are demanding bespoke design. This creates challenges for Widget Works and other companies providing digital tools and calculators for clients. Anyone can design static calculators and tools for a website, very few however can design engaging, interactive design[…]
Banks are beginning to understand that to have a meaningful engagement with customers you need to have a conversation on the customers terms. Nab has recently released a first home buyer campaign. It’s a nice tool. It takes customers on a journey through the process. I like the fact that there are digital tools which[…]