Privacy Policy

Last updated: March 27, 2026

This Privacy Policy applies to all personal information collected by Widget Works Pty Ltd (Widget Works, we, us or our).

We respect your privacy

  • Widget Works Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.
  • We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR).
  • “Personal information” is information we hold which is identifiable as being about you. This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.
  • You may contact us in writing at support@widgetworks.com.au for further information about this Privacy Policy.

What information do we collect?

The kind of personal information that we collect and hold about you will depend on how you use our services and may include:

  • personal information you submit to our website, provide to us directly, or give to us in other forms
  • additional information collected at other times, including but not limited to, when you provide feedback, when you provide information about your business affairs, change your content or email preference, or communicate with our customer support
  • information that your browser sends whenever you visit our services hosted on widgetworks.com.au and subdomains. This may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This information is used to analyse how people interact with our services, such that we can improve them. In addition, we may use third-party services that collect, monitor, aggregate, and analyse this type of information. These third-party service providers have their own privacy policies addressing how they use such information.

Purpose of collection

The purpose for which we collect personal information is to provide you with the best service experience possible. This may include:

  • providing you with information about our products or services;
  • making you aware of new and additional products, services and opportunities available to you;
  • providing you with products and services during the usual course of our business activities;
  • administering our business activities;
  • managing, researching and developing our products and services;
  • communicating with you by a variety of measures including, but not limited to, by telephone, email, sms or mail; and
  • investigating any complaints.

Disclosure of personal information

We may disclose your personal information to third parties for the purposes described above, including:

  • to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.
  • if there is a change of control in our business or a sale or transfer of business assets. We reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases.
  • to any of our employees, officers, insurers, professional advisers, agents, suppliers, service providers, or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.

We may employ third-party companies and individuals to facilitate our services, provide services to us, or to assist in delivery of our services to you. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security and retention

The security of your personal information is important to us. We have put in place reasonable steps to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. However, we cannot guarantee the absolute security of information you transmit to us or receive from us. If we are no longer required to hold your personal information, we may delete or destroy it.

Transfers of personal information

Your information, including personal information, that we collect may from time to time be stored, processed in or transferred between parties or sites located in countries outside ofyour state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. These may include, but are not limited to Australia, the United States of America, and the United Kingdom.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Processing personal information on behalf of clients

The services provided by Widget Works to our clients may involve the processing of personal information on their behalf. We only process your personal information according to their instruction, not for our own purposes. If you have questions about the processing of your personal information on behalf of a client, please contact that client or review their privacy policy.

Website and cookies

When you come to our website, we may collect certain information such as IP address, browser type, operating system, website visited immediately before coming to that site, etc. This information may be analysed to see how people interact with our site such that we can improve it.

By submitting your information through enquiries or contact forms on our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information directly from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.

Cookies

We use cookies on our website to analyse website traffic and help us provide a better website visitor experience. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.

Third party sites

Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Widget Works is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

Access to your personal information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth), and to the extent applicable the EU GDPR. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at support@widgetworks.com.au

We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law.

Changes to Privacy Policy

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion, and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

How to contact us about privacy

If you have any queries, are seeking access to your personal information, or if you have a complaint about our privacy practices, you can contact us at support@widgetworks.com.au